Failed to Read Data Check You Sim Card or Network Connection Then Try Again
23 replies
I faced the aforementioned issue, still facing that, no solution yet.
Disconnect from WiFi and try again. Call forwarding doesn't work over WiFi Calling.
Hey folks! Whatsoever luck subsequently turning off WiFi?
I reported this issue since March engineering does non know what is happening. I tested more than 10 phones they replaced more vii times the sim card issue withal happening.
Hey
Lamentable to hear y'all have also been having this issue 😥 Do y'all have a postpaid or prepaid account with us?
OMG...i take literally been going bat sh*t crazy from this same exact problem on BOTH of my Samsung S9+ phones. NOBODY at T-Mobile is able to figure it out and all they practise is apologize and "understand my frustration". Both of my devices are paid off and unlocked. I also have an AT&T account, when I have my at&t sim and insert it into my T-Mobile Samsung S9+ "supplementary services" works perfectly. Just when I am on T-Mobile 4G LTE does this occur. The simply way I am able to access supplementary services with my T-Mobile sim inserted is get-go I have to manually change my network mode under connections to "3G/2G" which puts it on regular 4G. This problem has been occurring for nigh three weeks at present but my device has been paid off for over v months and the just solution T-Mobile offers is that I should upgrade. Changed my sim card 3 times, mill reset my phones and it all did no adept. I have a business account. Ironically out of 4 lines, ii are S9+ which accept the same outcome, the other 2 Samsungs are a J7 Star and an A6 which do non have problems (entry-level devices). Gee, what a surprise my flagship devices are paid off and they're encountering problems. So ill of this gimmick network. smh
Postpaid, is a national effect, I have been with applied science just nothing prepare the effect.
I simply tried on my telephone. Turned off WiFi. Tried 2G, 3G, LTE. Nothing worked.
So here's the thing, under normal operation. When you admission supplementary services, the data moniker in your notification bar is supposed to step down from 4G-LTE to regular 4G. This recent problem inhibits the Samsung from down stepping from LTE to 4G. That's when the device times-out and gives the fault message. With that said, I decided to get to SETTINGS>CONNECTIONS>MOBILE NETWORKS and switched to "3G/2G (motorcar connect)" which manually brought it downwards to regular 4G. I and so went dorsum into my phone dialer keypad and went into settings, tapped on "supplementary settings" and it was able to access and load the information. This is NOT a fix, simply more of an observation I made in order to jerry-rig my phone to work.
As you can run into switching downwards to regular 4G allows the Samsung S9+ to load "supplementary settings"
I recall the event is link to digits if you e'er used them. Just don't know there is no one with the experience to bargain with this.
Funny yous should mention digits, my other S9+ used to accept a Samsung Galaxy smartwatch with a Digits line associated to information technology until we disconnected the service to the smartwatch. Now when someone calls aforementioned S9+, they get a "the subscriber you have reached is not in service" message followed by the telephone call going through. T-Mobile technical support claims the Digits number was successfully unpaired with the S9+ number upon deactivation of the Digits line.
I accept already had tech support submit multiple trouble tickets, reexplained the issue to a dozen "experts" and multiple tickets to the engineering section, they claim they haven't heard of such a thing and that everything including provisioning checks out on my lines. Manufactory reset, 3 sim bill of fare swaps later and still waiting for a fix.
i have more than than 10 tickets and more than 4 open it just does non makes sense
For what good it volition do I just got off the phone with Alvin in Tech Back up.
I find it odd that when I insert my at&t sim carte into my T-Mobile S9+, supplementary services works equally intended. Every bit I mentioned before I changed my t-mo sim a few times already so that's obviously non the problem. My phone never did this earlier a month ago. Since I'm legit unlocked already, I wonder if I flash the USA carrier-unbranded stock firmware for my S9+ if it volition even so take the same issue.
In my instance, I'1000 using a Moto G7 Power and the hash code "*#61#" fails. No supplementary services involved. The network doesn't recognize the MMI.
This is definitely something on the network side folks. I am not seeing whatever apparent known issues on this so if you have a service ticket opened with our experts over the phone, that is going to be the all-time course of action for getting this resolved.
Every bit you can run into switching downwardly to regular 4G allows the Samsung S9+ to load "supplementary settings"
This worked for me.
After getting to this point I was able to update the forwarding numbers by turning wifi back on before making changes.
Failed to Read Data Check You Sim Card or Network Connection Then Try Again
Source: https://community.t-mobile.com/android-9/call-forwarding-issue-12813
0 Response to "Failed to Read Data Check You Sim Card or Network Connection Then Try Again"
Post a Comment